What's different in this picture?
We’ve used Scout for several months internally. Along with Colloquy, Google Docs, Basecamp, and Skitch, it’s one of the few apps I use every day.
We think this makes Scout a better service – we’re not watching Scout from a third-person perspective. However, sometimes things sneak through – the type of things that don’t bother you after using an application for months but can be hurdle to others when getting started.
There were 2 nagging issues that stood out in the Scout user experience. I’ll cover how I addressed the first one here.